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Willoughby Insurance

About Willoughby Insurance

Willoughby Insurance is a trusted Auto Insurance Agency serving customers in Main St, 1523 Main St, with a strong reputation built on quality work and reliable service. Rated 4.80 out of 5 from 974 reviews, we’re proud to offer great service and quality and accessible facilities for a smooth, customer-focused experience.

★★★★★ 4.80 rating (974 reviews)
Willoughby Insurance
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Friendly, knowledgeable help

Great Value

Competitive pricing always

Happy Customers

Satisfaction guaranteed

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4.80
Star Rating
974+
Happy Customers

Customer Reviews

What shoppers say about us

Samantha D'Angelo

Samantha D'Angelo

Edited 2 months ago

I worked with Emily and she was great. Professional and helpful. She was able to answer all of my questions and set me up with a cheaper quote than I previously had!

Amanda Page

Amanda Page

3 months ago

Wish I called sooner! Saved me so much hassle of trying to do it on my own! Emily & Cole were quick and efficient with getting me new policies in less than an hour! Greatly appreciate all the help after spending hours the day before trying to do it on my own! If you’re reading this trying to decide whether or not to call, just do it!

JohnnyG306

JohnnyG306

Edited 2 weeks ago

Joe Diminuco was awesome! He was quick and prompt and got me coverage immediately. i highly recommend him!!

Cameka-nunu Stubbs

Cameka-nunu Stubbs

a month ago

Emily is very intelligent and professional in her job. She helped me better understand my choices. I will definitely recommend her to anyone great job.

Crystal Dayton-Jones

Crystal Dayton-Jones

Edited 2 weeks ago

An absolutely fantastic Experience working with these guys I’ve been with them for three years now and every time I call I get an outstanding sales person to help with my experience or whatever situation I have going on and they’re always there to give me a good deal thanks guys!!

Jordan Hollingsworth

Jordan Hollingsworth

a month ago

Mateo Perez was a great help ! He Help me find the best rate for my vehicle. I was supposed to get insured at the end of the month and I end up getting insured today thanks to the efficiency of Mr.Perez. I would highly recommend bringing All car business to him personally !!

Roberta Newbern

Roberta Newbern

a month ago

This is NOT Roberta Newbern. Mr. Marcus was very pleasant and professional. He got us a quote that was best for my husband and I. Thank you so much for your expertise. He deserves a raise. Mrs. L. Newbern

Chris Ventura

Chris Ventura

a month ago

Emily was great she walked me through everything over the phone and got myself a great quote on auto insurance. She saved me $900/year! Thanks Willoughby!

Dylan Sentz

Dylan Sentz

a month ago

I had a great experience with Willoughby Insurance. The staff was extremely helpful, patient, and actually took the time to explain everything in a way that made sense instead of rushing me. They worked hard to find the best coverage for my situation and made the whole process way less stressful than I expected. Communication was quick, professional, and friendly, and I felt like they genuinely cared about helping me — not just selling a policy. I’d definitely recommend Willoughby Insurance to anyone looking for reliable service and people who actually have your back.

Micheline Militello

Micheline Militello

Edited a month ago

Mateo was very pleasant and nice to work with. He got me an auto quote quickly and it was a smooth process from start to finish. I have already told my family and friends how much Mateo saved me and to call Willoughby!! Cole was also great and happy to answer any other questions I had. I am very satisfied with my experience, thank you!

Frequently Asked Questions

Common questions about Willoughby Insurance

Business Features

Highlights & Amenities

Accessibility

  • Wheelchair-accessible car park

Service options

  • On-site services
  • Online appointments

Crowd

  • LGBTQ+ friendly
  • Transgender safe space

Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments

Visit Our Store

Stop by and see us. We'd love to help you find what you're looking for.

Location

1523 Main St, Buffalo, NY 14209, United States

Store Hours

Open Now · Wednesday 7 AM-7 PM
Friday 7 AM-7 PM
Saturday 9 AM-12 PM
Sunday Closed
Monday 7 AM-7 PM
Tuesday 7 AM-7 PM
Wednesday 7 AM-7 PM
Thursday 7 AM-7 PM
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